Effective Date: October 2024

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At DriveU, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us.

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1. Information We Collect
We may collect the following types of personal information:

Personal Information: Name, email address, phone number, billing information, and other contact details when you book our services.
Ride Information: Pickup and drop-off locations, ride duration, and vehicle preference.
Payment Information: Credit/debit card details or other payment methods used for our services.
Device Information: Information such as IP addresses, browser type, and operating system when you access our website or app.
Location Data: With your consent, we may collect GPS data to improve ride accuracy and provide location-based services.
 

2. How We Use Your Information
We may use your personal information to:

Facilitate ride bookings, scheduling, and provide transportation services.
Communicate with you regarding your rides, promotions, and updates.
Process payments and manage billing for services.
Enhance our services, personalize your experience, and improve our customer service.
Maintain safety, security, and compliance with legal obligations.

3. How We Share Your Information
We do not sell your personal information. However, we may share your data with trusted third parties for the following purposes:

Service Providers: To process payments, manage rides, and deliver customer support.
Legal Compliance: If required by law, to protect our legal rights, or in response to legal requests (such as subpoenas or court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure payment processing systems, encryption, and limiting access to your personal data.

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5. Your Rights
You have the right to:

Access, update, or correct your personal information.
Request deletion of your personal information, subject to legal or contractual obligations.
Opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at customerservice@driveumi.com

 

6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, analyze site traffic, and for advertising purposes. You can manage your cookie preferences through your browser settings.

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7. Third-Party Links
Our services may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

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8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting an updated policy on our website or app.

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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: customerservice@driveumi.com